Privacy Notice & Cookies

Privacy Notice

ITSAGE Ltd. takes the protection of personal data very seriously.  This Privacy Notice explains our practices related to personal data privacy and security under the following headings:

This notice applies to our websites and to all services we provide.

1. Who are 'we'

We are ITSAGE Ltd, (registered in England and Wales under company registration number 12952433), collectively referred to as “ITSAGE”, “Company”, “we”, “us” or “our” in this privacy Notice). We are experts in Networks, Security, Collaboration and End user computing Platforms. For our customers we act as a data processor. For visitors to this website we act as a data controller. In both cases we are responsible for protecting the personal data provided to us.

2. The information we collect about you and why

The information we collect about you depends on how you use our services, websites and any other contact you may have with us. The majority of this information is provided to us directly by you or your company or organisation, when contracting with us to deliver services or when you share contact details with us via our websites and other points of contact. Occasionally we will collect personal data about you that is provided by trusted third parties, where they have a legal basis to do so. We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. We do not collect any Special Categories of Personal Data about you. For customers, suppliers and partners, the information we collect may include:

We collect this information to enable us to meet the requirements of contractual agreements between us or to deliver other services that you request from us, including: provision of services and solutions; processing financial transactions, asking you for feedback; responding to requests for information; meeting legal and regulatory requirements. Our websites may use a variety of technologies, including cookies, that automatically or passively collect certain information when you interact with us. The information we collect in this way may include:

We collect this information for marketing and promotional purposes, product development and content improvement. You may opt out of using cookies, however, declining to use cookies may impede the ability of the website to function properly. Our websites may contain links to other websites. We are not responsible for the privacy policies of third-party websites.

3. How and why we share information

We may share information with third parties in the following instances:

We may also disclose information about you:

4. Information Security

Security is a priority for us and we have put in place significant technical and organisational measures to protect your personal data. We safeguard your data through technology, quality management of our processes, and by ensuring all of our employees and partners work to our Information Security policy. We recognise that there is an on-going responsibility to continually improve via the use of new technology, process improvements, growing our expertise, understanding existing and new threats, and by working closely with our partners and customers. We have put in place procedures to deal with any suspected personal data breach and will notify you and the ICO of a breach where we are legally required to do so. If you would like more information please contact us at security@itsage.net.

5. Your rights and how to contact us

You have rights under data protection laws in relation to your personal data which enable you to:

If you wish to exercise any of the rights set out above or have questions about this privacy policy or our treatment of your personal data, please contact us at hello@itsage.net. We will respond to your request within one month.

6. Policy Amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. We have made some key changes on 25th May 2018 in line with the general data protection regulation and our own efforts to be more transparent about the way we manage your data. We aim to provide a description of how and why we capture your data in clear and straight-forward terms and have outlined your rights as well as how to exercise those rights or to contact us should you have any concerns about our management of your data.